At Jetski Store, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help. Please read our refund and return policy carefully to understand your rights and how to initiate a return.
1. Returns
You have 20 days from the date you received your item to return it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. You will also need the receipt or proof of purchase.
2. How to Initiate a Return
To start a return, please contact our customer service team at [+1 (347) 474-4166] with your order number and details of the item you wish to return. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
3. Refunds
Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.
4. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [+1 (347) 474-4166] and follow the return instructions.
5. Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Non-returnable Items
Certain items are not eligible for return. These include:
- Gift cards
- Downloadable software products
- Perishable goods
7. Contact Us
If you have any questions on how to return your item to us, contact us at [+1 (347) 474-4166].
8. Changes to this Policy
We reserve the right to modify this refund and return policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
Thank you for shopping at Jetski Store!
Store name: Jetski Store
Address: 1340 84th St, Brooklyn, NY 11228
Email: Sales@jetskistore.shop
Number: +1 (347) 474-4166